Join the KoolSpan Team

KoolSpan is a rapidly growing and award winning cybersecurity company, and we are solving the top security and privacy challenges of our age.

The front lines of cyber conflict today is on the mobile device and more specifically, mobile communications”

We are looking for the best and brightest people to join our team. Be a part of a dynamic, collaborative and fast paced environment. Work hard, learn a lot and have fun, while making contributions on a daily basis and without getting bogged down in bureaucracy. KoolSpan provides:

  • Competitive compensation
  • Comprehensive benefits and insurance package
  • A great corporate culture

Join us and you will find KoolSpan to be a rewarding and fulfilling environment. We are searching for the right talented, motivated people in the following areas:

Open Positions

Marketing

Content Marketing Analyst

Location: Bethesda, MD or New York, NY

Position Description
KoolSpan is looking for a self-motivated, creative, detail oriented thinker and doer to join our team as a Content Marketing Analyst. You’ll bring experience in designing and executing a content marketing strategy, from campaign creation to measuring success.
You’ll join a lean team of marketers, working across departments to create tactics that continue to advance our success in the global business marketplace. In this role, you will be responsible for developing a content marketing calendar, writing the rich content tools and supporting articles, and collaborating with the team to bring them to life. You’ll aid in the conversion of prospects to customers, and promote the KoolSpan brand.

Responsibilities

  • Collaborate with the Director of Marketing to strategically plan, develop and coordinate all marketing initiatives to promote the KoolSpan brand to further the company’s sales objectives
  • Write, edit and update marketing communication materials, including but not limited to, datasheets, presentation, white papers, case studies, web pages, blog articles, and event-related tools
  • Work closely with Graphic Designer to execute pieces in a timely manner, make edits as needed
  • Collaborate & strategize with other departments to support their individual initiatives and ensure they match overarching company goals and messaging
  • Proactively create ideas for marketing initiatives and content and work with the Director of Marketing and various resources to bring them to life
  • Build and maintain a content calendar to support marketing and overarching business initiatives
  • Manage all social media platforms for the company

Desired Skills and Experience

  • Excellent writing skills, especially marketing copy, collateral, and other marketing writing
  • Detail-oriented and ability to multi-task and juggle many tasks
  • Ability to research and learn new skills as needed
  • Understanding of search engine optimization best practices and tools
  • Experience with Google Analytics, HubSpot, Salesforce and WordPress preferred
  • Writing samples required

Additional Information

Type: Part-time or Full-time
Experience: Beginner
Functions: Marketing and as assigned
Industries: Computer & Network Security
Compensation: Based on experience and other qualifications

Operations

Operations Intern

Location: Bethesda, MD

Position Description
KoolSpan, a rapidly growing start-up Technology Company, based in Bethesda, MD is seeking an Operations Intern. The Operations Intern will report to the Director of Support and Professional Services, and work closely with other team members (Product Management, IT, Sales, Finance) as required.

Responsibilities

The Operations Intern will work with the Operations department on a wide variety of projects to advance the company’s goals and tasks. The intern will work on strategic tasks as well as lead the execution of tasks. The intern will be exposed to a wide variety of Operations functions, including the following:

  • Support daily office operations
  • Monitor incoming support and operations support emails and assign to Operations team members
  • Manage inventory of KoolSpan owned technology, checking in new devices and updating the database when necessary
  • Assist the KoolSpan Help Desk staff with customer support tasks
  • Maintain and update a list of tasks on SharePoint
  • Create and update documentation for SOPs, product support, and others
  • Manage and track all outgoing shipments
  • Other duties as assigned

Education/Certification Requirements

  • 4-year college degree in process

Additional Information

Type: Part-time or Full-time
Experience: Associate- Mid Level
Functions: Operations and as assigned
Industries: Computer & Network Security
Compensation: TBD

Engineering and IT

Senior Corporate It Director/Admin

Location: Bethesda, MD

Position Description

KoolSpan is seeking a Director of Information Technology. Candidate must have a strong background in IT management and security, and experience with both Linux and Windows-based systems. This position will be responsible for providing hands-on IT leadership, management and direction.
Seeking full/part time contractor or temp to perm employee.

Responsibilities

  • Responsible for management of the company’s IT operations and security, at or above the ISO 27001 standard
  •  Assess and anticipate technology projects and recommend appropriate action and resources
  • Develop and update IT policies and procedures
  • Work effectively with little direct supervision
  • Manage a small team of more junior IT/IS staff
  • Highly conscious of security and attention to detail related to making systems secure and reliable
  • Part of rotational pool of “Pager Duty” monitoring staff

Required Experience

  • At least 10 years of progressive IT management experience
  • Recent hands-on IT admin and network security experience
  • Ability to identify essential tasks, break them down into stages if necessary, prioritize competing demands, and execute
  • Strong knowledge of network architecture and information security systems, such as firewalls, antivirus, intrusion detection, VLANs, routers, subnetting, etc.)
  • Passion and excitement for security, staying on top of recent threats and mentally prepared to deal with zero day attacks
  • 3-5 years managing Linux in a hosted or cloud environment
  • 2+ years’ experience managing/supporting users on Windows, Mac, and Linux systems
  • 3-5 years managing Windows Servers in a hosted or cloud environment, with working knowledge of Windows Server 2012
  • 1-3 years’ experience with Cisco Firewalls and Routers
  • 1-3 years working with virtualized systems on VMWare with vSphere
  • 1-3 years working with Amazon Web Services (AWS)
  • Expert in working on the command line, writing scripts
  • Working knowledge of Windows Server management in a small/medium corporate LAN setting (Active Directory)
  • Experience documenting procedures and tasks using Wikis or other online, interactive tools
  • Experience with good IT business practices, including backups, password and account management, patching, etc.
  • Must be completely comfortable speaking up about any perceived IT/IS/security issues, ensuring they are known by all stakeholders, and addressed appropriately

Desired Experience and Certifications

  • IT Certifications are a plus, ex: CISSP, AWS, VMWare, Cisco, etc.
  • Experience obtaining and/or maintaining a certified enterprise and managed service environment. ISO 27001 experience is ideal; SOC, Fedramp, PCI also excellent.
  • Experience performing penetration tests and mitigating issues.
  • Experience configuring and managing Voice over IP (VoIP) systems (Asterisk, Cisco, etc.)
  • Familiar with quirks and nuances of troubleshooting connectivity with globally deployed mobile devices
  • Familiar with setup and management of software development infrastructure, including version control tools (Git, Subversion, Perforce, etc.), configuration management tools (Chef, Puppet)
  • Experience configuring monitoring software to proactively catch problems
  • Experience with configuring and managing XMPP, SIP or other distributed messaging system
Network Engineer

Location: Bethesda, MD

Position Description
Seeking full/part time contractor or temp to perm employee.

Required Skills and Experience

  • Strong understanding of networking technologies, TCP/IP, UDP, DNS, HTTP, SSL, Routing, Network Load Balancing
  • Excellent problem solving and technical trouble shooting skills
  • Experience with VPN technologies such Cisco AnyConnect and OpenVPN
  • Experience with Cisco enterprise switches and firewalls
  • Experience with Networking in AWS and VMWare
  • Good Unix (CentOS) and Windows Server 2012/16 skills
  • Conscious of security and attention to detail related to making systems and networks highly secure
  • Proficient in a scripting language such as one or more of the following: Python, Bash, Perl, PowerShell

Desired Experience

  • CISSP, AWS, VMWare or other IT certifications a plus
  • Experience performing infrastructure load testing and/or experience with testing systems such as fuzzers
  • Experience with Scrum/Agile software development methodology
AWS Engineer/Admin

Location: Bethesda, MD

Position Description

Seeking full/part time contractor or temp to perm employee.

Responsibilities

  • Manage and grow an existing global deployment of AWS-based managed services
  • Monitor and maintain all aspects of systems installed within AWS Infrastructure (OS Patching, Configuration)
  • Enhance existing monitoring and alerting infrastructure
  • Maintain updated documentation and network diagrams of AWS Infrastructure
  • Automate operational processes
  • Use innovative methods and technologies to identify and solve problems related to performance, scalability, reliability, and availability
  • Implement and maintain IT security guidelines
  • Part of rotational pool of “Pager Duty” monitoring staff

Required Experience

  • Experience managing AWS-based systems/services; specifically: EC2, RDS, S3, Route 53
  • Solid understanding of IP networking; VOIP, SIP, and RTP experience helpful
  • Experience configuring logging, monitoring, error tracking, and alerting; AWS CloudWatch and Graylog2 preferred
  • Meaningful experience with messaging/distributed logs; AWS Kinesis and SQS preferred
  • Strong Unix (CentOS) and Windows Server 2012/16 skills
  • Understanding of networking technologies and protocols, routing, DNS, HTTP, SSL, TCP/IP
  • Excellent problem solving and technical trouble shooting skills
  • Experience with firewalls, VPN

Desired Experience and Certifications

  • AWS certification a plus.
  • Leverage a successful balance between security, access control, and auditing capabilities in the public cloud; AWS IAM, AWS Config, and AWS key management preferred
  • Experience managing SQL Server (RDS and On Premise)
  • Experience with HAProxy, NGINX, Apache, Ruby on Rails, IIS, and Icinga
  • DevOps experience with the ability to make zero configuration, CI, and CD a reality
  • Experience with Scrum/Agile software development methodology
Junior/Mid-Level Corporate IT/Admin

Location: Bethesda, MD

Position Description

Seeking full/part time contractor or temp to perm employee. Great opportunity for a junior or mid-level person to learn and grow in a fast-paced and highly technical startup!

Responsibilities

  • Provide day to day IT services for team of developers and other corporate staff
  • Highly conscious of security and attention to detail related to making systems secure and reliable
  • Develop and update IT policies and procedures
  • Work effectively with little or no supervision
  • Part of rotational pool of “Pager Duty” monitoring staff

Required Experience

  • 2+ years’ experience managing/supporting users on two or more of: Windows, Mac, Linux systems
  • Experience configuring laptops, desktops, and some servers
  • Experience managing Windows-based infrastructure with Active Directory, DNS, VPN

Desired Experience and Certifications

  • IT certifications a plus
  • Networking, firewall, VMWare experience a major plus
Junior Android Developer

Location: Bethesda, MD

Position Description

KoolSpan is seeking a Junior Android developer who is passionate and proactive about building mobile applications. The developer will work as a key member of the Engineering team on end-to-end secure communication solutions utilizing our patented encryption framework.

Responsibilities

  • Implement new features from requirements and wireframes
  • Research new technologies
  • Collaborate with other engineers, designers, testers and managers to deliver releases on time
  • Work closely with QA to debug and fix issues
  • Maintain existing code base, improving reliability, robustness, readability and performance
  • Assist in providing documentation support
  • Provide both internal and external customer support as needed
  • Participate in code reviews

Education/Certification Requirements

  • B.S. degree in Computer Science or a related discipline
  • Android SDK and NDK
  • Strong knowledge of Android UI design principles
  • Strong knowledge of how to deal with the fragmented Android market and different screen sizes
  • Experience with profilers to analyze memory usage, CPU utilization, leaks etc.
  • Good understanding of push notifications (GCM, FCM)
  • Good understanding of the advantages and limitations of the Android platform
  • Ability to manipulate standard Android controls to build custom controls
  • Good understanding of threading and experience with multi-threaded applications
  • Experience with RESTful APIs to connect to back-end services
  • Solid understanding of common design patterns and best practices on the Android platform
  • Awareness of open-source Android ecosystem
  • Solid understanding of source control, especially Git
  • Solid understanding of networking protocols TCP/UDP, SIP, RTP, RTCP a plus
  • Familiarity with continuous integration
  • Familiarity with encryption and security
  • Excellent debugging and problem solving skills
  • Strong verbal and written communication skills
  • Internally motivated and a willingness to learn
  • Passion for working in a team environment, respectful, humble and an understanding that teamwork and success is not a zero-sum game

Preferred Skills and Experience

  • Experience with VoIP and audio codecs
  • Experience with C/C++
  • Experience with XMPP
  • Experience with iOS
  • A quality app published on the Google Play store (bonus point if it’s popular)
Junior-Mid Level Web Developer

Location: Bethesda, MD

Responsibilities

  • Participate in the design and development of a suite of web based .NET & Ruby on Rails products
  • Provide maintenance and support on existing products and systems
  • Work closely with QA team to facilitate thorough testing and documentation
  • Provide customer and internal support for various software products
  • Assist with installation and deployment planning and execution

Education/Certification Requirements

  • Bachelor’s degree in computer science or equivalent in related technical field(s)
  • 2-3+ years experience with:
    • Microsoft .NET / C# (Web Forms, MVC, WCF / web services)
    • Front end / UI development experience (HTML, CSS, JavaScript, JQuery, AJAX)
    • Hands-on back end experience with C# and Microsoft SQL Server (database design, stored procedures, optimization, maintenance, etc.)
  • Experience with Ruby on Rails is a plus
  • Solid understanding of object oriented methodologies
  • Familiar with encryption methodologies as well as web security principles and best practices
  • Self-motivated and self-accountable
  • Works well in a team environment with developers of other disciplines as well as QA engineering team
  • Excellent verbal and written communication skills
  • Strong troubleshooting and customer support skills
  • Experience with other platforms and technologies (Java, Android, C++, C, etc.)
IT Intern

Location: Bethesda, MD

Position Description

KoolSpan, a rapidly growing start-up Technology Company, based in Bethesda, MD is seeking an IT Intern. The IT Intern will report to the IT Manager, and work closely with other team members (Product Management, Operations, Sales, Finance) as required.

Responsibilities

The IT Intern will work with the IT department on a wide variety of IT projects to advance the company’s IT goals and tasks. The intern will work on strategic tasks as well as lead the execution of tasks. The intern will be exposed to a wide variety of IT functions, including the following:

  • Document network configuration and settings in Microsoft Visio
  • Support IT Manager in optimization of existing network configuration
  • Analyze current application/server footprint/internet exposure, and associated firewall rules
  • Recommend firewall rule changes as needed to reduce server exposure, including URL/API-level filtering
  • Identify firewall and server logs useful in identifying indications of DDoS attacks
  • Analyze currently available logs for indications of DDoS and other attacks
  • Recommend firewall rule changes to mitigate the above
  • Recommend specific rules to add to monitoring/alerting systems to increase awareness of potential attacks
  • End user support as directed by the Director of IT
  • Hardware support as directed by the Director of IT
  • Other duties as assigned

Education/Certification Requirements

  • 4-year college degree in process

Additional Information

Type: Part-time or Full-time
Experience: Associate- Mid Level
Functions: IT and as assigned
Industries: Computer & Network Security
Compensation: TBD

Interested? Email your resume to ksjobs@koolspan.com.

In the Subject, please specify the Title of the Position you are applying for.

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