Join the KoolSpan Team

KoolSpan is a rapidly growing and award winning cybersecurity company, and we are solving the top security and privacy challenges of our age.

The front lines of cyber conflict today is on the mobile device and more specifically, mobile communications”

We are looking for the best and brightest people to join our team. Be a part of a dynamic, collaborative and fast paced environment. Work hard, learn a lot and have fun, while making contributions on a daily basis and without getting bogged down in bureaucracy. KoolSpan provides:

  • Competitive compensation
  • Comprehensive benefits and insurance package
  • A great corporate culture

Join us and you will find KoolSpan to be a rewarding and fulfilling environment. We are searching for the right talented, motivated people in the following areas:

Open Positions

Marketing

Content Marketing Analyst

Location: Bethesda, MD or New York, NY

Position Description
KoolSpan is looking for a self-motivated, creative, detail oriented thinker and doer to join our team as a Content Marketing Analyst. You’ll bring experience in designing and executing a content marketing strategy, from campaign creation to measuring success.
You’ll join a lean team of marketers, working across departments to create tactics that continue to advance our success in the global business marketplace. In this role, you will be responsible for developing a content marketing calendar, writing the rich content tools and supporting articles, and collaborating with the team to bring them to life. You’ll aid in the conversion of prospects to customers, and promote the KoolSpan brand.

Responsibilities

  • Collaborate with the Director of Marketing to strategically plan, develop and coordinate all marketing initiatives to promote the KoolSpan brand to further the company’s sales objectives
  • Write, edit and update marketing communication materials, including but not limited to, datasheets, presentation, white papers, case studies, web pages, blog articles, and event-related tools
  • Work closely with Graphic Designer to execute pieces in a timely manner, make edits as needed
  • Collaborate & strategize with other departments to support their individual initiatives and ensure they match overarching company goals and messaging
  • Proactively create ideas for marketing initiatives and content and work with the Director of Marketing and various resources to bring them to life
  • Build and maintain a content calendar to support marketing and overarching business initiatives
  • Manage all social media platforms for the company

Desired Skills and Experience

  • Excellent writing skills, especially marketing copy, collateral, and other marketing writing
  • Detail-oriented and ability to multi-task and juggle many tasks
  • Ability to research and learn new skills as needed
  • Understanding of search engine optimization best practices and tools
  • Experience with Google Analytics, HubSpot, Salesforce and WordPress preferred
  • Writing samples required

Additional Information

Type: Part-time or Full-time
Experience: Beginner
Functions: Marketing and as assigned
Industries: Computer & Network Security
Compensation: Based on experience and other qualifications

Operations

Operations Intern

Location: Bethesda, MD

Position Description
KoolSpan, a rapidly growing start-up Technology Company, based in Bethesda, MD is seeking an Operations Intern. The Operations Intern will report to the Director of Support and Professional Services, and work closely with other team members (Product Management, IT, Sales, Finance) as required.

Responsibilities

The Operations Intern will work with the Operations department on a wide variety of projects to advance the company’s goals and tasks. The intern will work on strategic tasks as well as lead the execution of tasks. The intern will be exposed to a wide variety of Operations functions, including the following:

  • Support daily office operations
  • Monitor incoming support and operations support emails and assign to Operations team members
  • Manage inventory of KoolSpan owned technology, checking in new devices and updating the database when necessary
  • Assist the KoolSpan Help Desk staff with customer support tasks
  • Maintain and update a list of tasks on SharePoint
  • Create and update documentation for SOPs, product support, and others
  • Manage and track all outgoing shipments
  • Other duties as assigned

Education/Certification Requirements

  • 4-year college degree in process

Additional Information

Type: Part-time or Full-time
Experience: Associate- Mid Level
Functions: Operations and as assigned
Industries: Computer & Network Security
Compensation: TBD

Engineering and IT

Automation QA Engineer

Location: Bethesda, MD

Responsibilities

  • Design, create and maintain automated test suites using Calabash/Cucumber/Ruby framework.
  • Enhance and improve on existing Calabash projects in RubyMine environment.
  • Maintain and create Jenkins jobs for both Android and iOS Calabash projects.
  • Maintain and upgrade buildbots in Windows and OSX machines and troubleshoot related issues.
  • Maintain source codes in Github repository and collaborate with the dev team on code merge requests.
  • Maintain and create automation test plans and enhance existing test approaches.
  • Coordinate with manual testers on bugs and areas that need to be automated.

Education/Certification Requirements

  • B.S. degree in Computer Science or a related discipline

Preferred Skills and Experience

  • Minimum of 3 years of general experience in test automation
  • Experience with BDD and automation in fast-paced environment
  • Experience with one or more programming languages like Java, C# or Ruby
  • Experience with Selenium web driver and Calabash automation tools
  • Experience with Jenkins and Github repositories
  • Experience with APIs testing and tools
  • Experience with one or more test case management tool (e.g, TestRail)
  • Experience with bug tracking system/tools (e.g, JIRA)
  • Experience with build script is a plus
  • Experience with networking troubleshooting is a plus
Server QA Engineer

Location: Bethesda, MD

Position Description

KoolSpan is seeking a Server QA Engineer  who will create and execute manual and automated tests on a variety of mobile operating systems, and their server components. The Server QA Engineer will handle day-to-day testing responsibilities including writing bug reports, verifying bug fixes, managing the issue queue, and tracking test results.

Responsibilities

  • Create, maintain and execute test plans and test cases
  • Create and track bug reports in our defect tracking system
  • Occasionally troubleshoot customer issues
  • Work closely with developers to test all functionalities for new products and requirements
  • Set up and configure test environments
  • Explore new areas for testing

Preferred Skills and Experience

  • 5+ years of software QA experience
  • 2+ years of API testing experience in SoapUI
  • Solid understanding of QA methodologies and test strategies
  • Good understanding of basic networking, firewall rules, high availability and load balancer
  • Good understanding of Linux system and basic commands
  • Experience with both Linux and Windows environments testing
  • Experience with Android, iOS or other mobile platforms testing
  • Good understanding of MS SQL server and basic queries
  • Must have a passion in learning new technologies
  • Must have excellent communication and writing skills
  • Experience with scripting and programming in Java or C# is a plus
  • Experience with automation test tools is a plus
Junior Android Developer

Location: Bethesda, MD

Position Description

KoolSpan is seeking a Junior Android developer who is passionate and proactive about building mobile applications. The developer will work as a key member of the Engineering team on end-to-end secure communication solutions utilizing our patented encryption framework.

Responsibilities

  • Implement new features from requirements and wireframes
  • Research new technologies
  • Collaborate with other engineers, designers, testers and managers to deliver releases on time
  • Work closely with QA to debug and fix issues
  • Maintain existing code base, improving reliability, robustness, readability and performance
  • Assist in providing documentation support
  • Provide both internal and external customer support as needed
  • Participate in code reviews

Education/Certification Requirements

  • B.S. degree in Computer Science or a related discipline
  • Android SDK and NDK
  • Strong knowledge of Android UI design principles
  • Strong knowledge of how to deal with the fragmented Android market and different screen sizes
  • Experience with profilers to analyze memory usage, CPU utilization, leaks etc.
  • Good understanding of push notifications (GCM, FCM)
  • Good understanding of the advantages and limitations of the Android platform
  • Ability to manipulate standard Android controls to build custom controls
  • Good understanding of threading and experience with multi-threaded applications
  • Experience with RESTful APIs to connect to back-end services
  • Solid understanding of common design patterns and best practices on the Android platform
  • Awareness of open-source Android ecosystem
  • Solid understanding of source control, especially Git
  • Solid understanding of networking protocols TCP/UDP, SIP, RTP, RTCP a plus
  • Familiarity with continuous integration
  • Familiarity with encryption and security
  • Excellent debugging and problem solving skills
  • Strong verbal and written communication skills
  • Internally motivated and a willingness to learn
  • Passion for working in a team environment, respectful, humble and an understanding that teamwork and success is not a zero-sum game

Preferred Skills and Experience

  • Experience with VoIP and audio codecs
  • Experience with C/C++
  • Experience with XMPP
  • Experience with iOS
  • A quality app published on the Google Play store (bonus point if it’s popular)
Junior-Mid Level Web Developer

Location: Bethesda, MD

Responsibilities

  • Participate in the design and development of a suite of web based .NET & Ruby on Rails products
  • Provide maintenance and support on existing products and systems
  • Work closely with QA team to facilitate thorough testing and documentation
  • Provide customer and internal support for various software products
  • Assist with installation and deployment planning and execution

Education/Certification Requirements

  • Bachelor’s degree in computer science or equivalent in related technical field(s)
  • 2-3+ years experience with:
    • Microsoft .NET / C# (Web Forms, MVC, WCF / web services)
    • Front end / UI development experience (HTML, CSS, JavaScript, JQuery, AJAX)
    • Hands-on back end experience with C# and Microsoft SQL Server (database design, stored procedures, optimization, maintenance, etc.)
  • Experience with Ruby on Rails is a plus
  • Solid understanding of object oriented methodologies
  • Familiar with encryption methodologies as well as web security principles and best practices
  • Self-motivated and self-accountable
  • Works well in a team environment with developers of other disciplines as well as QA engineering team
  • Excellent verbal and written communication skills
  • Strong troubleshooting and customer support skills
  • Experience with other platforms and technologies (Java, Android, C++, C, etc.)

Interested? Email your resume to ksjobs@koolspan.com.

In the Subject, please specify the Title of the Position you are applying for.

Don’t see a position that suits you? Check back frequently – we’re constantly adding positions and seeking top talent!

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